Return Policy

We want you to love your Emelia D pieces—but if you're not completely satisfied, we're here to help. 

Returns

You may return an item within 7 days of receiving it.

Items must be unworn, unwashed, and in original condition with tags attached.

Sale items and custom-made pieces are non-returnable.

To request a return, please email us at [info@emeliad.com] with your order number and reason for return.

Refunds

Once we receive and inspect your return, we’ll notify you and process a full refund (excluding original shipping costs) to your original payment method.

Refunds take 5–10 working days to reflect, depending on your bank.

Exchanges

If you’d like to exchange an item for a different size or color, please contact us, and we’ll help arrange it (subject to availability).

Return Shipping

Customers are responsible for return shipping costs unless the item was faulty or incorrect.